In 2017, the Chinese cross-border online shopping market reached more than ¥110 billion RMB ($17+b USD). By 2021, estimated market size will exceed ¥300 billion RMB ($47+b USD). By any standards that’s an attractive market that’s growing quickly.
To help you get an understanding of who is fuelling this growth, what kinds of products are succeeding with cross-border trade and trends in marketing methods, we’ve put together some nice little charts that will give you a grounding on the basics of Chinese cross-border marketing.
According to research, most of cross-border online shopping buyers are from the post-80’s and post-90’s generation, namely ages between 19~23 and 29~39. This accounts for 78% of all the cross-border buyers!
Below we can see the kind of professions those buyers are likely to have.
The buyer geographical distribution closely follows the overall China economic development, as we can see below – Beijing, Shanghai, Guangdong are the most popular province for buying cross-border products. Although combined these provinces make up 35.6% of cross-border purchases, that still leaves 64.4% coming from less developed provinces, showing that broadly speaking there is plenty of growth left to come.
Food, Beauty & Makeup and clothing products are leading the way as the most popular cross-border product categories, accounting for 55%, 49% and 48.3% respectively.
Interestingly, looking into the future, buyers are seeking to buy more clothing & bags, digital & household appliances and outdoor supplies via cross-border online shopping.
Obviously there will be a big different between the different age groups, with younger buyers (19~23) looking for more digital products, and older buyers (24~29 / 30~38) buying more beauty & makeup products.
For the Food category however, all 3 age groups are split equally, check out the chart below.
Most sales for cross-border products originate from the western countries shown in the graphic below. Segment this against product category data and we find the following trends…
When considering the best marketing practices for your products, you’ll need to create a marketing mix that attracts your customers with different methods. It’s clear from the data, that although discounts are still the most attractive way for the Chinese buyer, content marketing has a strong impact as well.
We can also see selling products through livestreaming comes in at the end at 16.5%, but it also provides an opportunity as a new way to engage with your audience that customers are enjoying at increasing rates.
Customers put the most emphasis on the product being 100% certified, they want to know the product they are buying is the real deal. This is even more important than price and delivery. Interestingly 8.2% of those asked, also said the rating for platform/app they are purchasing through is also very important.
Have you got experience or questions with cross-border trade? Let us know in the comments below. Or do you have a product you’d like to bring to the Chinese market? Before taking the leap contact us to discuss the next steps to cross-border selling in China.
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