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Simple Straightforward Pricing

Simple choices, based on the size of your WordPress website. With no contracts or setup fees, getting started is easy and you can cancel anytime.

Yearly Monthly
Business
$24USD / m
eCommerce
$45USD / m

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Frequently Asked Questions

Here are some of the most common questions we are asked about our WordPress hosting packages, have a different questions? Contact us and we’ll be happy to answer your questions.

Do I need an ICP license?

An ICP license is only required if you want to host your website in Mainland China. Currently Hong Kong does not require an ICP  license.

What support do I get from WordPress Experts?

We are available to answer questions and troubleshoot problems related to WordPress, our hosting service or the website speed in China. If you need additional content adding or developer support, we also have Support Hours that can be purchased to allow us to spend time working on on your site.

How does the China Express Route help the loading speed of the site?

The China Express Route, is the connection between Hong Kong and mainland China via the top three carriers in China, including China Telecom, China Unicom, and China Mobile. It provides the highest resilience, redundancy and low latency direct connection to China, without actually being inside the firewall.

What are the best ways to contact you for support?

We do everything we can to make it as easy as possible for you to get in touch with us for support. You can also send a direct email to us, anytime, to: support@eggplantdigital.cn or use the  or if you are an existing client, login to your WordPress site and visit the Eggplant Support tab in your Dashboard.

Do you offer 24/7 technical support?

Our support hours are 9 AM – 8 PM China Standard Time, Monday through Friday. Any support tickets submitted during off-hours are immediately attended to during our regular support hours.

How do I downgrade or cancel my support plan?

In order to start the hosting plan downgrade process, please fill out our contact form. Our staff will reach out to you and provide instructions.

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