Simple Straightforward Pricing

An ICP license is only required if you want to host your website in Mainland China. Currently Hong Kong does not require an ICP  license.

We are available to answer questions and troubleshoot problems related to WordPress, our hosting service or the website speed in China. If you need additional content adding or developer support, we also have Support Hours that can be purchased to allow us to spend time working on on your site.

The China Express Route, is the connection between Hong Kong and mainland China via the top three carriers in China, including China Telecom, China Unicom, and China Mobile. It provides the highest resilience, redundancy and low latency direct connection to China, without actually being inside the firewall.

We do everything we can to make it as easy as possible for you to get in touch with us for support. You can also send a direct email to us, anytime, to: support@eggplantdigital.cn or use the  or if you are an existing client, login to your WordPress site and visit the Eggplant Support tab in your Dashboard.

Our support hours are 9 AM – 8 PM China Standard Time, Monday through Friday. Any support tickets submitted during off-hours are immediately attended to during our regular support hours.

In order to start the hosting plan downgrade process, please fill out our contact form. Our staff will reach out to you and provide instructions.