One side of China’s biggest app, WeChat that is often overlooked is the element of customer service. “In the west” customer service often means sending an e-mail and hoping for the best. Sitting in a queue on a call to…
Since the end of 2019 WeChat reported over 1 billion monthly active users, and still growing. WeChat is huge and with its array of killer features it has become the default choice for China’s massive number of smartphone users. The…
First, thanks for the e-mail response to our WeChat for business series. We’re always happy here at Eggplant Digital to respond to your queries, so don’t be shy!! Our resident WeChat geek is ready and waiting to answer your questions……
Welcome to the second in our series of articles on the mighty WeChat and how you can register an Official WeChat Account. There are so many useful things about this app that we’ll be covering a lot ground on the…
In China there are currently approximately 400 million WeChat users, which is increasing at a massive rate day by day. Some non-Chinese WeChat users rate it’s usability above popular social messaging favourites such as WhatsApp, Line and Viber. It seems…
